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Support

Resetting email passwords - no mail received

Started by Normand Duquette 6 years ago · 6 replies · 1394 views
6 years ago

Hello, I'm unable to send password reset email, mail smtp settings are correct, mail log is enabled, log always empty, no emails received.

I'm using Grav v1.7.0-rc.8, email v3.0.7, admin v1.10.0-rc.8, php 7.3

What I'm trying to do is make the email work.
I assume future contact form email will fail as well if can't get to work with password reset emails. Everything is basically default including theme with default admin plugins (admin. login, email).

6 years ago

@PalmTree:
log always empty

Is this the mail log or Grav's log?

6 years ago

Do you have the Email Plugin installed?

6 years ago

Yes, and it is setup as SMTP. I tries 2 different accounts and still unable to get password reset emails. I setup a basic php script with phpMailer script an it works so I don't think it is the server.

5 years ago

Hey guys,

Any feedback on this by any chance? We have the same exact issue (latest Grav version, all plugins upgraded).

We've been sending mail for years via the Email plugin for our contact form and still do.

ONLY the reset password sending don't work as no mail are sent. Mail log empty, just like @ryanz

Any idea?

Thank you.

5 years ago

I had the same problem.

Setting from: to an email address in user/config/plugins/email.yaml solved the problem in my case.

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